FAQ's

Have a question? We’re happy to respond to any concerns you may have before starting the process with us. Here are some questions we’re asked most often.

What does choosing your firm involve?

We provide source materials, conduct a final exam at the end of training, and you’ll receive a certificate of participation after passing the exam. We also serve lunch and host coffee and refreshment breaks for public sessions.

What are the conditions of the exam?

Our exams are made up of multiple choice and open-ended questions including data interpretation. Extending over 1 to 3 hours depending on level of certification, we conduct closed book exams. Tests will be taken at a GENETRIX Consulting location or at your place of business.

What are the refund policies for cancellations, rescheduling, or no-shows?

Any cancellation must be communicated in writing to GENETRIX Consulting. If given 30 day cancellation or postponement notice, an invoice of 50% of the total cost will be issued. Anything with 10 days or less notice will be billed the full amount.
We reserve the right to postpone or cancel training within 2 weeks preceding the event.

What are the general conditions?

Contact us for registration or a quote. Dates can be modified by GENETRIX Consulting due to various reasons, including insufficient number of participants. You will always be notified in advance.

Will the certificate need to be renewed?

No. Our certificates have no expiration date and there is no need for recertification. Successful participants will receive any updated or changed materials to fulfill the certification requirements once the stages of training have been completed.

How long after the end of the course can I wait to take the exam?

There is no time limit and the exam can be retaken if you desire. However, we recommend that you take the exam within one year in order to avoid your knowledge no longer being up to date.

What are the project requirements?

-Identify your project.
-Validate your project with a Lean Six Sigma Black Belt from GENETRIX Consulting.
-Implement the project governance with your consultant.
-Conduct the project under the guidance of your GENETRIX consultant.
-Support your project in front of a jury of Lean Six Sigma Black Belts and Master Black Belts and a project sponsor.